Innovate USB-to-Serial Adapter - 3733

Shipping on new purchases

Returns Policy

To start the return process, please e-mail sales@allianceracing.com

Include the following:
Subject "Return for Order#"
Order Number
Part Number
Reason

Returns are eligible for up to 14 days from delivery of items. Accepted refunds can take up to 7-10 business days to process. All refunds are subject to a 25% restocking fee, if opened. Customer may be responsible for return shipping. If 14 days have gone by since your item was delivered, unfortunately we can’t guarantee you a refund or exchange. We reserve the right to deny any return request, based on provided information.

Alliance Racing is not responsible for ensuring part fitment. It is the responsibility of the purchaser to ensure the parts being ordered are the correct fitment for the vehicle intended. Alliance Racing will not accept any returns for incorrect fitment after product is opened.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping

To return your product, mail your product to:
Alliance Racing LLC
8810 Twin Lakes Blvd
Tampa, FL 33614

In many cases, you will be responsible for shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service and/or purchasing Shipping Insurance.

To initiate a price match, please e-mail sales@allianceracing.com with the product information (SKU, URL, & Part Name) and a link to the competitors product page for us to validate the price match eligibility.

Please note that there are cases when we cannot offer a price match, but we will do everything in our power to try to match it. Some manufacturers have Pricing Policies that we have to adhere to.